Practice Quiz

Lean Bronze

Category - Cultural Enablers

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As managers understand that effective teams outperform individuals, the value of cross training should not be overlooked. Which of the following is a benefit of cross training?
  1. Employees feel as though they shoulder the burden of tasks.
  2. Employees are able to pass off assignments.
  3. Organizations are able to build succession plans by allowing new team members to prepare for new responsibilities.
  4. The negative effects of absence are amplified.
Explanation
Answer: C- When managers understand that effective teams outperform individuals, the value of cross training should not be overlooked. The benefit of cross training is that organizations are able to build succession plans by allowing new team members to prepare for new responsibilities. The organizations are also poised to better handle emergency situations and adapt to work overflow.
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