NREMT EMR First Responder

Category - Preparatory

An EMS agency collects detailed information on the time and location of each call. As time has passed, they began noticing that between the hours of 5 and 7 pm the number of calls for one area was significantly higher than anywhere else in their system; thus, they began crewing an ambulance to cover the area during specific hours. This is an example of:
  1. Quality Control
  2. Medical Control Protocols
  3. Quality Assurance Research
  4. Revenue Response Protocol
Explanation
Answer: C - Quality Assurance Research is the process of studying a process of care in order to adjust. A common practice called System Status Management involves the movement of resources to predicted areas of peak use. It is thought that this process improves the quality of care provided and is based on research.
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