Practice Quiz

CompTIA A+ 220-901

Category - Hardware

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After upgrading an optical drive in their system, a user complains they cannot play audio CDs. Upon further investigation, you learn that data from all optical media can be read without an issue. What is most likely the problem?
  1. The optical drive’s SATA connection is loose.
  2. The optical drive’s IDE connection is loose.
  3. The audio drivers are not installed correctly.
  4. The optical drive’s audio connection is loose.
Explanation
Answer: D - The optical drive’s audio connection is likely the cause of a drive’s inability to play audio CDs.

Key Takeaway:Most Optical Drives have an audio connector that connect the sound card and drive so users can play audio CDs. If this connection is not made, data can still be read from and written to the drive so long as the SATA or IDE connection is secure. The audio drivers could cause this issue, but that would mean the entire system’s audio would be malfunctioning.
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