Practice Quiz

CompTIA A+ 220-802

Category - 802: Troubleshooting

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After moving to a new office, your computer’s monitor appears to not be working properly. The system appears to boot fine, and an orange light appears on the monitor, but nothing appears on the screen. What is most likely the cause of this problem?
  1. The monitor needs to be replaced.
  2. The graphics card needs to be replaced.
  3. The DVI connection is loose.
  4. The S-Video connection is loose.
Explanation
Answer: C - After moving to a new office a computer monitor does not appear to be working properly although the system seems to boot fine, so the most likely cause of the problem is a loose DVI connection.

Key Takeaway: Having just moved offices, we know that every connection was reseated upon setting-up the computer in the new office; checking that you connected the DVI connection is an obvious first step. Perhaps the monitor or graphics card have gone bad, but this is not as likely in this situation. Since S-Video is usually used to connect older systems to older televisions, it is unlikely a loose s-video connection is causing this issue.
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