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FSOT: 500 Test Prep Study Questions

Category - Communication

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After communicating with an employee via email memo regarding project goals, you discover that the employee misinterpreted your expectations. You believe the channel was the problem and:
  1. send a more detailed email to correct the miscommunication
  2. schedule a meeting to discuss the miscommunication
  3. reprimand the employee for disregarding your instructions
  4. more closely supervise the project for the remaining duration
Explanation
Answer: B - Schedule a meeting to discuss the miscommunication.
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