A user complains their optical drive will not play Blu-ray disks, even though DVDs play fine. What is most likely the issue?
Explanation
Answer: C - If an optical drive will not play Blu-ray disks, it most likely means the optical drive does not support Blue-ray disks.
Key Takeaway - Not all optical drives are created equal, and a DVD or CD drive will not play a Blu-ray disk, although a Blu-ray drive will generally play DVDs and CDs. Although it is possible the computer does not have proper software or needs to be updated, if it is playing DVDs without a problem, the issue is probably one of compatibility.
