CompTIA A+ 220-801

Category - 801: Printers

A user complains that whenever they print, they receipt garbled characters as output. Which of the following is the most likely cause of the problem?
  1. Corrupted drivers
  2. Bad printer connection
  3. Incorrect permissions
  4. Low memory
Explanation
Answer: A - Corrupted drives is the most likely cause of garbled characters as output.

Key Takeaway: Corrupted drivers can result in garbled characters because the computer cannot properly translate the page images to the printer. A bad printer connection would likely result in no printing at all, as would incorrect permissions. Low memory is usually only an issue with large-sized graphic images, and usually slows down the printer before stopping it.
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