CompTIA A+ 220-802

Category - 802: Troubleshooting

A user complains that he is suddenly receiving a bevy of “bounced” emails and friends are complaining they are receiving odd emails from him. What best describes what has occurred?
  1. Phishing
  2. Spoofing
  3. Hijacking
  4. Spam
Explanation
Answer: C - Hijacking best described what has occurred when a user complains he is suddenly receiving a bevy of “bounced” emails and friends are complaining they are receiving odd emails from him.

Key Takeaway: When a user’s email account is hijacked, the hijacker uses the address to send out emails to everyone that user’s list-and probably countless others. As a result, not only would the user’s friends report getting emails from the user, but emails sent to old or bad email addresses would bounce back. This would not necessarily occur in spoofing, where someone simply pretends to be a specific person by changing the email address-but the information and IP addresses in the email headers are much harder to spoof. Phishing is when someone attempts to get information from a user by sending that user an email asking for specific information (and generally pretending to be someone else). Spam is unwanted or junk email.
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