Lean Bronze

Category - Enterprise Culture

A project team is working on a chemical treatment analysis and a conflict has developed about the solution. Communication has become an issue. What should the team leader do?
  1. Ask the project champion’s opinion on the situation.
  2. Use team problem solving tools to determine the course of action.
  3. Take a team vote on the solution.
  4. Remove the individual from the team and request a replacement.
Explanation
Answer: B - If a project team is working on a chemical treatment analysis and a conflict has developed about the solution, the team leader should use team problem solving tools to determine the course of action.
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