Practice Quiz

CRNE Canadian Registered Nurse

Category - Wellness

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A nurse gets a call from a former male client who tells the nurse that he will commit suicide before the sun goes up, using a gun. The client tells the nurse that he’s holding the gun with his right hand. The best action of the nurse is to:
  1. Encourage the client to verbalize his feelings to keep him talking
  2. Firmly and repeatedly tell the client that he needs to give his name and address so someone can pick him up
  3. Keep the client talking and signal a staff member to trace the call
  4. Use a warm and kind approach when talking to the client
Explanation
Answer: C - The best action of the nurse is to signal a staff member to trace the call so that help can be sent. Repeatedly asking the client for his name and address can anger the client, and he may hang up the phone. The nurse must be authoritative. A warm and kind approach is not applicable in this case.
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