Practice Quiz

PTCE Pharmacy Technician

Category - Patient Info

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A new patient to your pharmacy reports that she has two contact telephone numbers that she uses regularly, her cell phone number and home phone number. Which should be added to her pharmacy profile?
  1. Her cell phone number only
  2. Both phone numbers
  3. Neither phone number
  4. Her home phone number only
Explanation
Answer: B - If a patient gives you two contact phone numbers, you should add both to their profile. It would be wise to verify with the patient which phone number they would like to be contacted on first, and be sure to list this as their primary telephone number. This will allow you to most easily contact the patient if any problems arise when filling their prescription.
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