Practice Quiz

CompTIA A+ 220-901

Category - Hardware and Network Troubleshooting

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A District Manager uses a stylus pen on his laptop for note taking. Unfortunately, the pen has stopped working. What can you check/do to diagnose the problem? Choose two.
  1. Change the stylus pen battery.
  2. Open the Mouse or Pointer applet in the Windows Control Panel.
  3. Open Device Manager and check for error messages.
  4. Reboot the computer.
Explanation
Answers: B and C - In the Mouse or Pointer applet check the Hardware and Pointer tabs to configure the device and then test. In Device Manager you may see a notice the pen needs a driver update.

Key Takeaway:As more and more external devices become available to computer users, be sure to learn how they can be easily managed and diagnosed in the operation environment.
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