Practice Quiz

CompTIA A+ 220-901

Category - Hardware and Network Troubleshooting

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A desktop computer is spontaneously rebooting. Based on the issue, you want to determine and fix any problems with the RAM and Power Supply. To diagnose both issues, what should you do? Choose two.
  1. Unseat and reseat the RAM and reboot
  2. Replace the RAM.
  3. Test and replace the power supply.
  4. Test the power supply, cables, and connections.
Explanation
Answers: A and D - To diagnose an issue with RAM, unseating and reseating, then rebooting will demonstrate a first and logical test. Before replacing a power supply, test the supply and cables and connections.

Key Takeaway: A proper diagnosis is critical to prevent waste (costs) and unnecessary actions (time). Be sure to test from a typical and logical point of process to arrive at a solid diagnosis.
Also, be sure to use proper ESD precautions when opening a computer case.
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