Practice Quiz

CompTIA 220-801 Certification Practice Test

Category - Essentials

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A customer has purchased a new printer and connected it to his XP Home desktop using a USB cable. The computer has detected the printer connected to the USB port. However, he complains that the printer is not printing. What is the most likely cause of this problem?
  1. The USB port is not working
  2. The printer is not working
  3. The printer is not compatible with the computer
  4. The printer driver needs to be loaded
Explanation
Answer- D - Since the printer is being detected, it is not a problem with either the USB port or the printer. The only possibility is that the appropriate version of the printer driver is not loaded.

Key Takeaway: The following aspects that need to be checked while connecting a printer:

1. Check if the printer is USB compatible.
2. Check if the appropriate version of the driver is loaded.
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