Practice Quiz

PTCE Pharmacy Technician

Category - Patient Info

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A current patient at your pharmacy brings in a prescription for an antibiotic. On the prescription, the doctor's office has listed that the patient has allergies to several different medications, but your records show that she has no known allergies. What should you do?
  1. Just fill the prescription and ignore the allergies the doctor's office listed on the prescription
  2. Refuse to fill the prescription until the allergies are verified with both the doctor's office and the patient
  3. Verify with the patient what allergies they have, and if there are any discrepancies, double check with the doctor's office
  4. Call the patient's insurance company to verify the correct allergies
Explanation
Answer: C - You should verify with the patient what allergies they have, and if there are any discrepancies, double check with the doctor's office. A patient's allergies should never be ignored, especially when filling an antibiotic, as there are many allergies to antibiotic medications. The patient's insurance company generally would not have allergy information available to you.
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