Practice Quiz

NCLEX-RN

Category - Psychosocial

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A charge nurse assigned to a health care facility is evaluating the care provided to the residents. One client tells the charge nurse that, “The night shift nurse has maltreated me.” The initial response of the nurse should be to:
  1. Assess the client’s mental status and orientation.
  2. Obtain more detailed information on the maltreatment.
  3. Document the client’s statement and report it to the police.
  4. Set a meeting with the nurse involved.
Explanation
Answer: A - The initial response is to assess the client’s mental status and reality orientation and then to obtain more detailed information on the supposed maltreatment. It is the nurse’s responsibility to advocate for the client’s welfare and they should investigate the client’s claims. If the information and evidence are overwhelming, it is the charge nurse’s responsibility to help the client report the incident to the police.
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