Nurse Aide NNAAP Exam Prep - Question List

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56. A client says to you, “I am worthless person. I should be dead.” What should be your response?
  1. “Don’t say you are worthless, you are not a worthless person.”
  2. “We are going to help you with your feelings.”
  3. “What makes you feel you’re worthless?”
  4. “What you say is not true.”
57. It’s a busy day in the ward, and the nurse on duty is now preparing the medicines of her patients on the medication tray. She hands you a tube of Terramycin ointment and gave instructions to apply it to Mrs. Harris’ eyes. How would you respond to this?
  1. Ask the nurse to demonstrate it to you for a clearer and better understanding of the procedure.
  2. As assistant to the nurse, follow the nurse’s request and apply the ointment to Mrs. Harris’ eyes.
  3. Ask the nurse to be with you during the application of the ointment.
  4. Politely refuse the nurse’s request, and explain your job limitations as a nursing assistant.
58. The major components of the communication process are:
  1. Verbal, written, and nonverbal.
  2. Speaker, listener, and reply.
  3. Facial expression, tone of voice, and gestures.
  4. Message, sender, channel, receiver, and feedback.
59. During Clarice’s orientation to the home facility, the nurse supervisor emphasized that health team members communicate with each other to give coordinated and effective care to their clients. To communicate, Clarice should do all of the following except:
  1. Use terms with many meanings.
  2. Be brief and concise.
  3. Present information logically and in sequence.
  4. Give facts and be specific.
60. Communication is an ongoing, dynamic, and multidimensional process. Which component of communication is also known as the decoder?
  1. Sender
  2. Receiver
  3. Referent
  4. Feedback

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