Medical Assistant NCMA Practice Test - Question List

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16.

What are the 5 stages of grieving according to the Kubler-Ross framework?

  1. Numbness, anger, resolution, and reorganization.
  2. Denial, anger, identification, depression, and acceptance.
  3. Anger, loneliness, depression, and resolution.
  4. Denial, anger, bargaining, depression, and acceptance.
17. Which of the following techniques would you use when interviewing a 94-year-old patient?
  1. Use a low-pitched voice.
  2. Enunciate each word slowly.
  3. Vary voice intonations.
  4. Reinforce the words with pictures.
18. A nurse obtains an order from a physician to restrain a client by using a jacket restraint and delegates a medical assistant to assist in the restraining of the client. Which of the following observations indicates inappropriate application of the restraint by the medical assistant?
  1. A safety knot in the restraint straps
  2. Restraint straps that are safely secured to the side rails
  3. Jacket restraint straps that do not tighten when force is applied against them
  4. Jacket restraint secured so that two fingers can slide easily between the restraint and the client’s skin
19. Silence has various meanings in different cultures. The nurse assistant should be aware that among Asians, silence is:
  1. A sign of agreement between parties.
  2. A sign of respect.
  3. Used for privacy.
  4. Telling somebody that he/she is not welcome.
20. Keeping an accurate I&O record is part of the nurse assistant’s duties. If the client is incontinent, how should the nurse assistant document the output?
  1. Inform the nurse that the client has voided or defecated.
  2. Do not document at all, since it cannot be measured.
  3. Record on the output side of the I&O sheet each time the bed is wet.
  4. Review the client’s intake and record the same amount in the output side of the I&O sheet.

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