Practice Quiz

Medical Assistant NCMA Practice Test - Question List

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26. Sandra Hawks, 69 years old, was diagnosed with colon cancer. Upon the request of her daughters, the information was withheld from her. When her daughters leave, the client asks you a question about her diagnosis. How should you respond?
  1. “I’m sorry, I don’t know.”
  2. “I’m sure it’s nothing to worry about. You look fine to me.”
  3. “I don’t have any information at this moment, but I’ll find out for you.”
  4. “You need to ask your doctor about that, not me.”
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27. Mr. Bleuler is a COPD client who needs constant oxygen therapy. When assisting Mr. Bleuler, you can:
  1. Turn the oxygen on and off.
  2. Start the oxygen.
  3. Decide what device to use.
  4. Keep connecting tubing secure and free of kinks.
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28. Which of the following actions will be most effective in improving transcultural communications with cancer clients and their families?
  1. Use touch to show concern and caring for the client.
  2. Focus attention on verbal communication skills only.
  3. Establish a rapport and listen to their concerns.
  4. Maintain eye contact at all times.
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29. Direct questions focus on specific pieces of information that the nurse assistant needs from the client. Which of the following is an example of a direct question?
  1. “What are your plans for home?”
  2. “What will you do when you get home?”
  3. “You said that you can’t work.”
  4. “Do you feel better now?”
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30. The nurse assistant is caring for a client with delirium when the client says, “Look at the spiders on the wall.”What should the nurse assistant say to the client?
  1. “You’re having hallucinations. There are no spiders in this room at all.”
  2. “I can see the spiders on the wall, but they are not going to hurt you.”
  3. “Would you like me to kill the spiders?”
  4. “I know you are frightened, but I do not see spiders on the wall.”
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