MCDST Desktop Technician Exam Prep - Question List

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61. You are working as a network administrator at your organization. You are assisting one of your employees who is on a business visit to Paris. From a security standpoint, you want to enable a VPN connection from the employee’s laptop to your server S1, which accepts dial-up connections and VPN connections. Your network governs two policies that include a policy for VPN connections and a policy for dial-up connections.

Which of the following should you do to enable the employee to access his shared network files from a wireless connection?
  1. Create a new VPN connection to dial into S1.
  2. Create a new dial-up connection to use advanced dialing rules.
  3. Configure the new dial-up connection to use a maximum modem speed of 57,600 bps.
  4. Create a new VPN connection that connects to the IP address of S1.
62. You work as the help desk support technician at abc Ltd. The abc Ltd network consists of a single active directory domain named abc.com. You are supporting a user who is trying to log on to her bank account to make some financial transactions. She repeatedly says that she is typing <http://www.mybank.com>, but is not able to get the login page. Which of the following should you do to help her log in to her bank account?
  1. Ask her to type https://www.mybank.com in the Address bar.
  2. Install the digital certificate for the Wide World Importers Web site into Internet Explorer.
  3. Ask her to clear her cookies in Internet Explorer.
  4. Lower the security level for the Internet zone.
63. David is working as a desktop technician at his organization. Today he is assisting a user who is trying to send him a Remote Assistance invitation from his computer. The user sends a Remote Assistance invitation from her second phone line while on the call with David. She gets disconnected from her ISP, but David receives and accepts the invitation. However, David cannot look at the user’s desktop. Which of the following should David do to help the user through the Remote Assistance utility?
  1. Add her domain user account to the Remote Desktop Users group.
  2. Ask her to restart her computer and start the Remote Assistance utilty.
  3. Ask him to reconnect her ISP and send another Remote Assistance invitation.
  4. Select the Allow users to connect remotely to this computer check box.
64. Four users have placed their documents in a local Shared Documents folder. They want to be able to have the necessary permissions to read, write, and manage all files and folders in Shared Documents. Currently, they have Full Control permission only on the files and folders that they place in Shared Documents.

Which of the following should you do to enable what they wish?
  1. Modify the permissions on Shared Documents so that the Users group has Change permission and Read permission.
  2. Instruct each user to modify the permission on the folders they create so that the Owner user has Full Control permission.
  3. Instruct each user to modify the permission on the folders they create so that the Owner user has Change permission and Read permission.
  4. Modify the permissions on Shared Documents so that the Users group has Full Control permission.
65. You are working as an IT administrator at your organization. One of the employees tries to do some financial transactions from her online banking account. She reports that she receives the following error message: “Cannot load the page, please contact your system administrator.” However, she can access other Web sites. Which of the following could be a cause for this error message?
  1. The physical network connection is faulty.
  2. Port 443 or HTTPS on the firewall is disabled.
  3. The TCP/IP stack has been corrupted.
  4. Port 80 or HTTP on the firewall is disabled.

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