Practice Quiz

MCDST Desktop Technician Exam Prep - Question List

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56. A user calls in and says that her mouse is not working properly. On further probing, you notice that when she left clicks her mouse, it opens a contextual menu. Which of the following should you do the fix this problem?
  1. Change the mouse setting to a right-handed user.
  2. Replace the mouse; the mouse is faulty.
  3. Re-install Windows OS.
  4. Reseat the mouse connecter on her chassis.
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57. You want to quickly transfer your laptop to your superior officer. However, you do not want him to see what you were doing on the computer. Which of the following key combinations should you press to do this?
  1. CTRL-ALT-DEL
  2. ALT-F4
  3. CTRL-F5
  4. CTRL-F3
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58. You are unable to connect to a remote file server by using the server’s host name, but you are able to connect to the remote file server using its IP address. Which of the following could be causing this problem?
  1. DNS
  2. DHCP
  3. SMTP
  4. WINS
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59. You have increased the security on your VPN network by allowing only certificate-based L2TP VPNs. One of the employees who is trying to connect remotely is not able to connect to the VPN server. All other employees are. Which of the following should you do to fix the user’s issue?
  1. Select the Use pre-shared key for authentication check box in the IPSec setting of the VPN connection.
  2. Open the Networking tab of the VPN connection and change the type of VPN to L2TP.
  3. Import a latest CRL to the user’s computer.
  4. Instruct the user to disable the firewall on his computer.
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60. David is working as a desktop administrator in his organization. One day a user calls in and asks him to configure his laptop to be able to connect to two different locations without changing dial-in properties. Which of the following should you do?
  1. Create a new location value in modem properties.
  2. Tell him that it is not possible.
  3. Create another dial-up connection with the same name, but different phone numbers.
  4. Create another dial-up connection with a different name and different phone numbers.
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