Practice Quiz

MCDST Desktop Technician Exam Prep - Question List

Select how would you like to study

Study Mode Free Daily Question Test Mode
6. A user reports that it takes much longer to view Web pages when she clicks the Back button. On further probing, you discover that the user recently changed some Internet Explorer settings on her computer.

Which of the following should you do to increase the speed at which Internet Explorer displays previously viewed pages?
  1. Click the Clear History button.
  2. Configure the temporary Internet files settings to automatically check for newer versions of stored pages.
  3. Select the Enable page transition check box on the Advanced tab.
  4. Clear the Reuse windows for launching shortcuts check box on the Advanced tab.
See answer
7. You are assisting a customer who wants to compose an e-mail message on her Microsoft Outlook in a foreign language character set. Which of the following should you do to ensure that she is able to type this e-mail in a foreign language?
  1. Download the Microsoft Outlook version for the foreign language the customer wants to use.
  2. Install the Windows XP language pack for the foreign language she wants to use.
  3. In the Tools menu in Microsoft Outlook, select the option to encode the foreign language she wants to use.
  4. In the File menu in Microsoft Outlook Express, select the option to import foreign language characters.
See answer
8. You are using a dial-up connection at home and a broadband connection in the office. When you open IE, the Dial-up Connection dialog box appears. You are not able to use Internet at your office.

Which of the following should you do to ensure that you can connect to the Internet at the office and at home when opening Internet Explorer?
  1. Select the Dial whenever a network connection is not present option button on the Connections tab.
  2. Select the Automatically detect settings check box in the LAN settings.
  3. Select the Never dial a connection option button on the Connections tab.
  4. Select the Bypass proxy server for local addresses check box in the LAN settings.
See answer
9. A user reports that whenever he types abc.com into the Address bar, he receives an error message that states, “Your security settings prohibit ActiveX Controls on this page.”

Which of the following should you instruct the user to do to ensure this error message does not pop up?
  1. Configure the security level of the Internet Zone to High.
  2. Add abc.com to the Trusted sites list.
  3. Add the Web site to Favorites.
  4. Upgrade to a higher version of Internet Explorer.
See answer
10. You are using Windows XP and Office XP Standard Edition on your computer. A friend of yours has sent you a couple of Engineering design drawings that you need to review. Of the existing list of Microsoft Office XP suite applications, you are not able to use any of the software to view these drawings.

Which of the following should you use to open and view these drawings without purchasing any new software?
  1. Open the document by using the Windows Photo and Fax Viewer.
  2. Download and install Microsoft Visio Viewer from the Microsoft Web Site.
  3. Open the drawing using MSPaint.
  4. Copy the drawing on a PowerPoint slide and publish it to MSWord.
See answer

Select how would you like to study

Study Mode Free Daily Question Test Mode