Certified Medical Assistant Exam Prep - Question List

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21. While you are obtaining a client’s vital signs, he tells you that he is experiencing pain on his IV site. You check his right arm where the intravenous line is connected and notice that it is reddened. What should be your priority action?
  1. Change the position of the clamp.
  2. Regulate the flow rate to facilitate flushing.
  3. Report the observation immediately to the licensed nurse.
  4. Stop the flow rate, pull out the IV line aseptically, and report to the licensed nurse. This is a sign of phlebitis.
22. The supervisor is orienting newly hired medical assistants to the policies of the facility and their job responsibilities. The supervisor reminds them that they can refuse to perform a task for any the following reasons except:
  1. The task is beyond the legal limits of your role.
  2. The task is not in your job description.
  3. You do not like the task.
  4. A nurse is not available to supervise you.
23.

Clients with osteoarthritis may be on bed rest for prolonged periods. When working with these clients, the nursing assistant is aware that they should:

  1. Ensure adequate nutrition but limit fluid intake
  2. Provide only passive range of motion and decrease stimulation
  3. Have the client lie as still as possible and give adequate massaging
  4. Turn the client every two hours and encourage coughing and deep breathing
24. Direct questions focus on specific pieces of information that the medical assistant needs from the client. Which of the following is an example of a direct question?
  1. “What are your plans for home?”
  2. “What will you do when you get home?”
  3. “You said that you can’t work.”
  4. “Do you feel better now?”
25. Which of the following ways can a medical assistant demonstrate empathy?
  1. Putting others ahead of self
  2. Sharing of emotions with residents
  3. Imagining self in the place of others
  4. Going the extra mile for someone

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