Practice Quiz

Certified Nursing Assistant Exam Prep - Question List

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296. To foster optimal hearing for the client who has a hearing aid, the nurse aide should:
  1. Speak more loudly.
  2. Repeat what is said, using the same words.
  3. Speak slowly and clearly.
  4. Stand close to the client’s ear.
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297. During Clarice’s orientation to the home facility, the nurse supervisor emphasized that health team members communicate with each other to give coordinated and effective care to their clients. To communicate, Clarice should do all of the following except:
  1. Use terms with many meanings.
  2. Be brief and concise.
  3. Present information logically and in sequence.
  4. Give facts and be specific.
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298. Joan answers an incoming phone call only to find out that the caller was calling a different unit. How should Joan facilitate the call transfer?
  1. Ask the caller what telephone number he is trying to reach.
  2. Ask the caller to “Please hold, an operator will get to you shortly,” then go back to unfinished tasks.
  3. Refer the call to the nurse on duty. The nurse will transfer the call herself.
  4. Tell the caller that you are going to transfer the call and give the phone number in case the call gets disconnected or the line is busy.
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299. Meredith (CNA) is in the process of giving a client a bed bath. In the middle of the procedure, the unit secretary calls on the intercom to relay that there is an emergency phone call. The appropriate action is to:
  1. Immediately walk out of the client’s room and answer the phone call.
  2. Cover the client, place the call light within reach, and answer the phone call.
  3. Finish the bed bath before answering the phone call.
  4. Leave the client’s door open so the client can be monitored and the nurse aide can answer the phone call.
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300. A client asks you, “Do you think, I have cancer?” The most appropriate response is:
  1. “I will refer you to your doctor.”
  2. “If I were you, I will not worry unnecessarily.”
  3. “You sound concerned about what the doctor may find.”
  4. “You will undergo different tests before cancer can be diagnosed.”
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