Practice Quiz

Certified Nursing Assistant Exam Prep - Question List

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291. The major components of the communication process are:
  1. Verbal, written, and nonverbal.
  2. Speaker, listener, and reply.
  3. Facial expression, tone of voice, and gestures.
  4. Message, sender, channel, receiver, and feedback.
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292. A nursing assistant is initiating strategies to address an ethical dilemma. Which of the following strategies would indicate that the nursing assistant is in error and needs further study?
  1. Clarifying any misunderstandings in the situation
  2. Analyzing the case by organizing the facts
  3. Identifying outcomes by which to plan care
  4. Using personal values to determine interventions
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293. While working in an acute care setting, the nurse aide can best reduce the risk of malpractice litigation by doing which of the following?
  1. Not discussing errors with the client and family
  2. Keeping incident reports on file
  3. Maintaining expertise in practice
  4. Providing value judgments when appropriate
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294. A nurse aide enters the room of a female client and asks her how she is doing. The client states, “I’m a little nervous this morning.” Which of the following would be the best reply?
  1. “Why are you feeling nervous?”
  2. “You certainly look like you’re nervous.”
  3. “Can I give you a backrub to calm your nerves?”
  4. “What do you mean by nervous?”
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295. A client with a hearing impairment is admitted to a busy hospital unit. Which intervention is most appropriate to meet the client’s needs while preventing sensory overload?
  1. Allow all the client’s family members to stay with the client.
  2. Have conversation at the bedside be directed to the client.
  3. Keep the television or radio on for the client continuously.
  4. Keep the overhead light on at all times.
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