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1. Black Belts and Master Black Belts are often tasked with conducting a closed-loop assessment of a Six Sigma methodology or project. This type of formal evaluation is done to ensure that the methodology was followed correctly and to assess its results. The following are questions that are likely asked in this assessment EXCEPT:
2. Kaoru Ishikawa worked with other quality professionals such as W.E. Deming to advance quality management. Among his philosophies was for a company to put quality as its greatest priority and not short term profits. Ishikawa is also credited with the development of:
3. To capture the Voice of the Customer (VOC), it is important to collect data from a large, representative sample of the target customer base. To collect this data, Six Sigma practitioners can use:
5. Richard is promised an amount equal to $10,000 in two years if he keeps his investment with his family’s restaurant. He is offered an annual interest rate of 5%. What is the Net Present Value (NPV) of Richard’s investment?