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11. An Android user is planning on using his device on an airplane and wants to know if he can use the device for gaming while in-air. What do you tell him?
13. A colleague is describing an issue he is having with his new mobile device. He tells you he purchased it at the Apple store. What type of operating system is the mobile device likely running?
14. A user complains that their Bluetooth headset works well when he is close, but not when he walks into the other room. His Wi-Fi connection, on the other hand, allows him to move throughout the house. What is the issue?
15. A user describes a feature on their mobile device that shows them a map of all the locations they’ve visited over the past year. What best describes this process?