Certified Nursing Assistant Exam Prep - Question List

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56. Stereotyping in providing care may result in:
  1. Wrong assessments and inappropriate interventions.
  2. More frustration on the part of the medical assistant than the client.
  3. Less frustration on the part of the medical assistant and the client.
  4. Fuller cooperation by the clients and family members.
57. The medical assistant needs to eliminate barriers that impede communication. Which of the following is an example of a communication barrier?
  1. Use of accepted medical abbreviations
  2. Cultural differences between clients and nursing staff
  3. Use of silence
  4. Having an interpreter speak in behalf of the client
58. A client says to you, "I am worthless person. I should be dead." What should be your response?
  1. "Don't say you are worthless, you are not a worthless person."
  2. "We are going to help you with your feelings."
  3. "What makes you feel you're worthless?"
  4. "What you say is not true."
59.

If the agency wishes to do a background check on the newly hired medical assistant, who is the correct authority to provide such information?

  1. Previous employer
  2. The medical assistant Registry
  3. The Omnibus Budget Reconciliation Act of 1987
  4. The National Council for State Boards of Nursing
60. When the three curves of your spine are balanced, you are considered to have good what?
  1. Manners
  2. Physique
  3. Awareness
  4. Posture

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